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Should you run into a problem that is not covered here on our Troubleshooting Guide, or have further questions, please leave a comment below or contact Jenn Gill at: jenngill(at)enterherecanada(dot)com and I will get back to you as quickly as possible.

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Recurring Events 

  • Recurring on a regular basis with the same start and end times: These can be submitted in the same way as single day events. Simply include the date and start/end time of the next event taking place, and include details about future dates in the Additional Private Notes SectionPlease be sure to include: How often the event is recurring and when the last event date takes place. Also if relevant, be sure to mention any dates falling along that schedule that no event will take place. (Ex: Every Sunday until Jan 15, 2017. No event on Dec 25, Jan 1; Ex 2: The third Thursday of every month, up to and including Dec 2016)
  • Recurring on irregular days and/or times: These can be submitted in the same way as single day events. Simply include the date and start/end time of the next event taking place, and include a detailed explanation of future dates/times in the Additional Private Notes Section(Ex: June 2,  Aug 7,  Nov 12, all events run 10am – 4pm; Ex 2: Event runs every Mon. and Sat. until June 6th, all Monday events: 4 pm – 6pm, all Saturday events: 1pm – 3pm)

Submission Not Going Through

  • Check to make sure that all required fields have been completed, including a description of your event under Event Details. If you believe to have adequately filled in the form and still can’t get it to send, please fill out this form and send to the email address listed at the top of this page.

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